Return Policy

We want you to love your Closet Finesse find. If your purchase isn’t quite right, eligible items may be returned within 15 days of delivery.

Return Eligibility

Items must be:

• Unworn, unused, and in original condition
• Returned with all original tags attached
• Returned with original packaging and accessories, when applicable
• Free of scuffs, marks, odors, or other signs of wear

Shoes should only be tried on indoors and on a clean surface.

Final Sale

Items marked Final Sale or Clearance are not eligible for return. Gift cards are also non-refundable.

Return Shipping

Customers are responsible for return shipping costs unless an item was received damaged or incorrect. Original shipping charges are non-refundable.

We recommend using a trackable shipping method, as Closet Finesse is not responsible for returns lost or damaged in transit.

Refunds

Once your return is received, it will be inspected to ensure it meets our return requirements. Approved refunds will be issued to the original payment method. Please allow 5–7 business days for the refund to be processed after approval.

Items returned in worn, damaged, or otherwise ineligible condition may be declined.

Exchanges

We currently do not offer direct exchanges. To purchase a different size or style, please return the original item and place a new order.

Start a Return

To request a return, please contact info@closetfinesse.com with your order number and reason for return. Return instructions will be provided once your request has been reviewed.

Thank you for shopping Closet Finesse, where exceptional finds meet exceptional style.